Donation refund policy

We are grateful for every gift. This policy explains what to do if you made a donation in error or would like to ask for a refund.

How online donations are processed

Online donations to the Foundation are made through third-party giving platforms, such as Deed, Mightycause and Every.org. Each platform processes the payment and issues the donation receipt, and each has its own refund rules and time limits.

Requesting a refund

If you believe a donation was made in error, for example a wrong amount or a duplicate gift, please contact us as soon as possible at myworld@mybumpmybaby.org. Include your name, the date and amount of the gift, and the platform you used. You may also contact the platform directly.

We review each request individually. Where a refund is possible, it is generally processed through the platform you used, under that platform’s rules. Some refunds may not be possible, for example once funds have been used for our programs or when the platform does not allow it.

Tax receipts

If a donation is refunded, it is no longer a charitable contribution, and any receipt issued for it should not be used for tax purposes.

Gifts by mail

For checks or gift cards mailed to the Foundation, please email us and we will help.

Contact

Email myworld@mybumpmybaby.org.